Northwest Trains and Treasures offers the following returns policy: Money back, or replacement for factory defects and or shipping damage.
Our backorder policy is: To fill the order within 30 days or refund your money.
Rocket Motor reloads and RC Vehicles can take up to 14 days to ship and are shipped either US Mail Parecal Post or Fedex ground.
All G reloads and above require 1 hazzmat Shipping charge of $25.00
Some G and all H and above impulse motors require a copy of L1, L2, or L3 NAR or TRA License
There is no refund on R/C Vehicles or Parts Unless Damaged during shipping. all warranty issues must be dealt with through the manufacture.
Absolutely no refund on rocket motors.
You changed your mind is not a valid reason for any return and all acceptable returns are for store credit only